LabLynx KB:Pages hang without error via FileSystemObject

This is an article specific to the Category:LabLynx knowledge base. Its context outside of LabLynx, Inc may not be apparent, thus why it appears inside the LabLynx KB namespace.

Dealing with FileSystemObject errors

Norton Antivirus causes the file system object to hang on Web servers. This problem is evident when "list" or "edit" screens are being rendered in the LabLynx LIMS. LabLynx's core ASPs call the sysincATT_Commands.asp include file, which has an immediate reference to FileSystemObject.

To correct the issue turn off script blocking from the Norton Antivirus control panel, found under the Options tab. See "Further reading" for more information.